Habe ich die App in Freedom richtig eingerichtet?

You've installed the app, but you're immediately running into problems. Nothing works. There might be an issue with the VoIP account you're using.

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You get the message: 'You don't have an app account. This means you cannot receive incoming calls in Voys.'

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Have you taken over the account from a colleague?

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My colleague and I use the same user account.

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Are there known issues on our end?

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Is everything up to date?

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Are you calling via WiFi?

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Are you using Bluetooth on your phone?

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Enable Remote logging.

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Send feedback.

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I want to contact customer service to solve my problem.