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Either your app is not ringing (and it's forwarding the call to your mobile provider) or you have your mobile number set up in the dial plan. That mobile number then has a setting that shows you the dialed number (your own business number) instead of the caller's number. Read on to learn how to solve this.

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I want to make sure that when calls come in on my mobile number, I see the customer's number and not our number.

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I want to add my app to the dial plan instead of my mobile number.

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But why isn't my app ringing?

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Is everything up to date?

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Are you calling via WiFi?

The problem is not solved yet

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Enable Remote logging.

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Send feedback.

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I want to contact customer service to solve my problem.